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SIGNSTEK provides a 30-day return or refund guarantee. If you have received a product that is defective, incomplete, or not as described on the website and would like to request a return or refund, please contact our customer service email: firstname.lastname@example.org for the return or refund process. To be eligible for a return, your item must be unused and in the same condition as you receive. It must also be in the original packaging.
a. Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
b. In the event ships for free, the customer will be informed of the return shipment cost (estimates may be given based on our own costs in shipping to customers)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.